January 5, 2019: “Client Satisfaction is the Best Business Strategy of All!” is the main topic for the annual staff workshop this year.
In her opening remarks, First Finance’s CEO Chun Sothany mentioned the progress and evolution of the institution so far until the present. She stated First Finance is specialized in providing micro-mortgage through which the company has had firm foundation in the competitive market until now.
All staff more deeply learned the evolution of the institution in the last three years from 2015 to 2018 such as revision of credit policy and process, management structure improvement, new core banking system and branch expansion. In addition, the event also presented the goal and 5-year plan of the company. The information offered better confidence and became a compass for staff in all level to follow toward a highly confident goal.