First Finance- the One Standard

Unity raises a team’s spirit and leads to success. That’s why First Finance set the same standard to all branches – the Head Office, Posenchey, Russey Keo, Battambang, Kampong Cham, and Banteay Meanchey. Our standard will build brand image, provide a better service to clients, as well as create a good and professional working environment for our staff. We all are well-equipped and ready to serve.

Contribution to Community

We live under the same sky and share the same planet. We believe that it is better to give than to receive. First Finance’s staff had fun on their two-day retreat to Kampot. The highlight of the trip was planting mangrove trees together at Tropaing Sangke, Teuk Chhou District on December 10th  2016.

We show our long-term vision to the community by providing long-term harmony with the environment.

Showing Care To Our Clients

We help our clients to get their first homes. Therefore, we also want to help them take care of their property. Providing fire extinguishers to our clients shows our care for the safety of our new clients. We have translated the fire extinguisher’s guide into Khmer, and have added pictures to provide a good understanding to our clients. In addition, we also show our gratitude to our clients by hosting events such as a lucky draw, which had about 100 prizes, including three 2016 Honda Dreams.

The Team’s Spirit of Staffs

In our annual workshop at Topaz, held on 5-6 January 2017, we reaffirmed our commitment to work together with the slogan: “You are the reason we stand strong.”
We count on each other, and together we go through everything – the good times and the times we wish things were better. We motivate each other to better align ourselves with FF’s Vision, Mission, and Core. This year we distributed keychains with the Vision, Mission, and Core values to all staff. Our CEO also presented the company’s five-year strategy.

National Participation

 As a member of Cambodia Microfinance Association, we joined the trade fair at Koh Pich on 14-15 March 2016. It was a part of National Summit on the Development of Microfinance in Cambodia, hosted by the National Bank of Cambodia.

Promotion Campaign

It was a fantastic Water Festival in Battambang, from October 14-16 2016. Many people came to visit the boat races and had a chance to visit our display booth. They learned about our products and services, and got to have fun with games and lucky draws.

Showing Gratitude to Clients

“Thanks for your long journey with us” is a theme that we use to show our gratitude to our matured clients whose loans matured in 2016. Moreover, we celebrate their success with a gift basket and a $150 voucher for those clients who wish to use First Finance’s services again. We also hand-deliver personalized letters from our CEO to all clients.

National Career Fair

It was an exciting National Career Fair at Koh Pich on the 5th and 6th of November, 2016. We received many CVs, mostly from recent university graduates. We were able to hire several of the best to join the First Finance team.